How to fix the “Context file no found on device” error in Tesys Island?
Issue:
Context file not found error in SoMove
Product Line:
Motor Management system Tesys Island
Environment:
IEC Contactors and Starters
Resolution:
The “Context file no found on the device” error is shown if the DTM connects to a bus coupler that has never been configured. In that case only a very limited functionality is available (diagnostic view only).
To fix this error user must disconnect from the device and exit back to the home screen of SoMove and configure a new project offline (Create a Project OFF-line). Once that project is created with avatars and an IP address for the bus coupler, select Store to Device and connect back to the Tesys Island to configure it.
Context file not found error in SoMove
Product Line:
Motor Management system Tesys Island
Environment:
IEC Contactors and Starters
Resolution:
The “Context file no found on the device” error is shown if the DTM connects to a bus coupler that has never been configured. In that case only a very limited functionality is available (diagnostic view only).
To fix this error user must disconnect from the device and exit back to the home screen of SoMove and configure a new project offline (Create a Project OFF-line). Once that project is created with avatars and an IP address for the bus coupler, select Store to Device and connect back to the Tesys Island to configure it.
Released for: Schneider Electric Canada
