PowerChute cannot connect to Gmail to send Email alerts.
Issue:
PowerChute cannot send alerts using smtp.gmail.com
Products:
PowerChute Business Edition versions 9.5 and 10.x
PowerChute Serial Shutdown
Environment:
PowerChute connecting to smtp.gmail.com
Cause:
Starting May 30, 2022, Google no longer supports using third-party apps or devices that ask you to sign in to your Google Account using only your username and password.
Solution:
Review Google document "Sign in with app password." at the bottom of the page, see Use an App Password.
PowerChute cannot send alerts using smtp.gmail.com
Products:
PowerChute Business Edition versions 9.5 and 10.x
PowerChute Serial Shutdown
Environment:
PowerChute connecting to smtp.gmail.com
Cause:
Starting May 30, 2022, Google no longer supports using third-party apps or devices that ask you to sign in to your Google Account using only your username and password.
Solution:
Review Google document "Sign in with app password." at the bottom of the page, see Use an App Password.
Released for: Schneider Electric Canada
