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With EcoStruxure Machine Expert, is it possible to be online with two users on the same controller?

Issue:

With EcoStruxure Machine Expert, is it possible to be online with two users on the same controller?

Product Line:

EcoStruxure Machine Expert (all versions)

Resolution:

It is not possible to login to a same controller from different PCs using EcoStruxure Machine Expert as this feature has been disabled in order to avoid any communication issues.

If you try, the second PC to connect with the controller will get the below error message:

Error message



If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)

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