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NetBotz Wireless Coordinator running 1.2.0 firmware shows it can be upgraded to 1.1.7 in NetBotz appliance running firmware prior to 5.4.0

Issue:
NetBotz Wireless Coordinator running 1.2.0 firmware shows it can be upgraded to 1.1.7 in NetBotz running firmware prior to 5.4.0

Product Line:
NetBotz

Environment:
NBRK0750
NBWL0755
NBWC100U

Cause:
If running a NetBotz appliance using firmware version 5.3.5 and prior, you may see that a new NetBotz wireless coordinator, shows that it's upgradable to wireless firmware 1.1.7 even though it has a higher version (1.2.0) already installed.

Resolution:
Even if you try to "upgrade" to version 1.1.7 on this NBWC100U, it will not update the coordinator as it is incompatible with the newer NBWC100U hardware however the NBWC100U should still operate properly with the older 5.3.5 appliance firmware.
It is recommended to upgrade to NetBotz firmware version 5.4.0 or higher and this incompatible version update suggestion should go away.

New coordinators with 1.2.0 firmware begin with serial number 8A"2423" or later

Schneider Electric Canada

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