How can we help you today?

Unable to Connect PAS with Certain Mobile Devices (Motorola & Vivo)

If you're having trouble connecting to PAS using Motorola or Vivo smartphones, try the following:

  1. Disable Mobile Data:
    Turn off mobile data or temporarily disable the SIM card’s data connection
  2. Reconnect to PAS:
    After disabling mobile data, attempt to connect to PAS again—either by scanning the QR code or using the manual connection method.

Schneider Electric Canada

Explore more
Product:
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Product:
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings