PME 2023 SBS Upgrade from PME 2022 - cache.ion files not carried forward from config/translators/Cache folder.
Environment:
Power Monitoring Expert 2023
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Product Line:
ZBRN 32 device
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Description of the issue:
After upgrading from PME 2022 to PME 2023, the custom names for ZBRN 32 device sensors in the Vista Network diagram are reverting to default names (e.g., "!!Device_Name!!_Sensor_00"). Please refer to the screenshot below for more details.
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Workaround:
- Stop the ION Services.
- Delete all ZBRN 32 Tree files from config\trees.
- Open "..\Power Monitoring Expert\PowerMonitoringExpert_11.0_Backup\config\translators\cache".
- Copy all MODBUS_EX.xx.cache.ion files.
- Paste and overwrite these files into the PME server's config\translators\cache directory.
- Restart all stopped ION Services.
- Verify in Vista and check ZBRN 32 Tree files are updated or not.
- Remove incorrect names from the ION database.
Released for: Schneider Electric Canada
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