ETE - Knowledge - Platform: Important Update: EcoStruxure Transformer Expert Platform Migration 3:00 UTC 31 May 2024
As part of the final integration of Aurtra into Schneider Electric, the EcoStruxure Transformer Expert Platform will transition from aurtra.net to ecostruxure-transformer-expert.se.app on the 31st of May 2024 at 3:00 UTC. Maintenance is expected to be complete before the 4th of Jun 3:00 UTC.
The old URL will automatically redirect to the new one to ensure a smooth transition. We will notify you of the specific date once it is confirmed.
Another change is that your account will be managed by Schneider Electric’s Customer Identity and Access Management (cIAM) system after migration. To facilitate this process, you will need to create a new account within cIAM using the same email address as currently associated with the EcoStruxure Transformer Expert platform.
Please refer to the attached screenshots for guidance on registering yourself in cIAM
If you are having any issues, please contact EcoStruxure Transformer Expert team for support
Support: support.dts@se.com
Released for: Schneider Electric Canada
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and en expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.