PowerChute Personal Edition version 3.1 reports "Could not check for updates. Please check your internet connection and try again."

Issue:
PowerChute Personal Edition reports, "Could not check for updates."

NOTE: PowerChute Personal Edition has been discontinued. It has been replaced by PowerChute Serial Shutdown. Please see the link to the download page below.



Product Line:
PowerChute Personal Edition version 3.1 (Discontinued)

Environment:
All Support Windows OS

Cause:
The incorrect response was returned.

Solution:
PowerChute Serial Shutdown has been released to replace PowerChute Personal Edition. Below is a link to the download page. We recommend users uninstall PowerChute Personal Edition and install PowerChute Serial Shutdown.

With a Back-UPS PowerChute, Serial Shutdown will communicate via USB (Universal Serial Bus).
https://www.se.com/us/en/product-range/137943580-powerchute-serial-shutdown

Released for: Schneider Electric Canada