How can we help you today?

Easy-UPS Li-ion 6kVA - NMC Reports Cell Overvoltage on the Battery Pack

Note: This is only for the Easy-UPS Li-ion 6kVA. For the Easy-UPS Li-ion 1-3kVA please go to this FAQ.

Problem:

The NMC web interface reports a battery pack cell overvoltage.

Battery cell overvoltage

Answer:

To stop this alarm from showing on the NMC, the firmware on the NMC must be upgraded to the latest version and the battery pack firmware must be upgraded. Please see the attachments for the battery pack firmware upgrade process, the required software and the firmware file.

Schneider Electric Canada

Attachment(s)
Easy-UPS Li-ion 6kVA Battery Firmware.zip [1.33 MB]
Explore more
Product:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Product:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings