How to fix "Failed to open the Symbol file" when trying to link a .xvm file in Vijeo Designer?

Issue

When trying to use the xvm file to link the variables from Control Expert into Vijeo Designer, the following message shows:

"Failed to open the Symbol file. The format of the specified file may be invalid or additional software may need to be installed in order to open the file."

Product Line

Vijeo Designer

Cause

The SRCSDK dll is not registered properly on the PC

Resolution

1/ Go to the following folder:

"C:\Program Files (x86)\Common Files\Schneider Electric Shared\SRCSDK".

It should look something like this

2/ Run Command Prompt as administrator.

3/ Enter:

"cd C:\Program Files (x86)\Common Files\Schneider Electric Shared\SRCSDK"

Then enter:

"regsvr32.exe SRCSDK.dll"

Picture for reference:

4/ After getting the confirmation window shown above, restart windows OS and link the .XVM file to VJD again.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Released for: Schneider Electric Canada