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SoMachine v4.3 Error "!!! SoMachine - Unhandled Exception !!!"

-> Issue:

SoMachine getting the error "!!! SoMachine - Unhandled Exception !!!"

image1

-> Product Line:
SoMachine

-> Resolution:

This error usually appears after:

  • A failed SoMachine installation/update
  • A partial uninstall
  • Missing permissions or corrupted files under Program Files (x86)
  • Conflicting versions of SoMachine or EcoStruxure Machine Expert

The most common fix, and first thing to try, is to go to:

Control Panel → Programs & Features → Double click on SoMachine → Repair

image2

If that doesn't work, you can also try a full reinstall.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.If you are not located in North America, please contact your local Customer Care Center for assistance:Support | Schneider Electric Global (se.com)

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