How to activate the license for Machine Expert - Safety?
Issue:
How to activate the license for Machine Expert - Safety?
Product Lines:
Machine Expert v1.x or v2.x
Resolution:
To access Machine Expert - Safety features within EcoStruxur Machine Expert, you must activate a valid Machine Expert Safety Maintenance license, even if you already have a permanent Machine Expert license installed and activated.
The required Machine Expert Safety Maintenance license depends on the version of Machine Expert you are using:
- Machine Expert v1.x requires the corresponding v1.x Safety Maintenance license.
- Machine Expert v2.x requires the corresponding v2.x Safety Maintenance license.
If you encounter a licensing error when accessing Safety functionality, verify that the appropriate Machine Expert Safety Maintenance license is activated on your computer.
If you need help activating this license, please contact your local Software Registration Center (SRC) team for assistance.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)