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Changed the password to EcoStruxure Secure Connect Advisor for Certificate mode, but cannot use the password with username login mode

Issue:

Unable to login to EcoStruxure Secure Connect Advisor after changing the password in Certificate mode.

Product Line:

EcoStruxure Secure Connect Advisor

Resolution:

There are two authentication modes in the EcoStruxure Secure Connect Advisor as follows:

1) Login with Certificate and Password

2) Login with Username and Password.

Please note that the two passwords are not the same for login methods 1 and 2. Therefore, if you made a new password using the certificate option, it does not take effect with the username login option.

In essence, the two passwords will be separately managed.

Schneider Electric Česká republika

Changed the password to EcoStruxure Secure Connect Advisor for Certificate mode, but cannot use the password with username login mode

Issue:

Unable to login to EcoStruxure Secure Connect Advisor after changing the password in Certificate mode.

 

Product Line:

EcoStruxure Secure Connect Advisor

 

Resolution:

There are two authentication modes in the EcoStruxure Secure Connect Advisor as follows:

1) Login with Certificate and Password

2) Login with Username and Password.

 

Please note that the two passwords are not the same for login methods 1 and 2. Therefore, if you made a new password using the certificate option, it does not take effect with the username login option.

In essence, the two passwords will be separately managed.

 

 

Schneider Electric Česká republika

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