Issue:
My Smart UPS Modular Ultra has reports No Battery Comm XBP alarm on display/NMC.
Product Line:
Smart UPS Modular Ultra
Resolution:
Please make sure the XRCC (Battery pack communications card) is seated properly. You may re-seat the card to try and reestablish connection.
See below pictures to show a non seated card and a fully seated card.
XRCC not seated fully:
XRCC seated fully:
