Issue:
Why is my Schneider OffGrid Portable Power Station's output turning off after some time?
Product Line:
Schneider OffGrid Portable Power Station
Environment:
All models and serial numbers
Resolution:
Please refer to the parameters below that are set to the PPS.
- The AC output sockets will automatically turn off after 10 hours if the connected load is < 5W
- The AC output sockets will automatically turn off when the battery level is < 5%
- The USB-A and USB-C ports will automatically turn off after 10 hours if the connected load is < 1W
- The car ports will automatically turn off after 10 hours if the connected load is < 1W
Note: These parameters are fixed and cannot be changed.
Should you have further concerns, please reach out to your local Customer Care Center at https://www.se.com/ww/en/work/support/
