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Produktbaserede services

Remote Monitoring Services

A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resol....

A 7x24 monitoring service acting as a primary or secondary support function

Billede af: APC Brand Schneider Electric
Remote Monitoring Services
Kontakt support

  • Fordele

    Agility
    • Trending analysis - Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
    • Multi-device support - Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
    Availability
    • Alarm notification - Customers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.
    • 24x7 expert monitoring - Device experts provide 24-hour monitoring of the physical infrastructure, alleviating the strain on internal support resources.
    Convenience
    • Web portal - Offers a central repository of system information with a dashboard view of system status.
    • Proactive service response - Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately.

Kontakt support

Du kan få alt fra teknisk support omkring et produkt til komplet kundeservice. Vi er her for at hjælpe dig når som helst og hvor som helst.

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