How can I recover a lost password for Unity Pro Application

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If you forget your password, proceed as indicated in the following procedures and contact Schneider Electric support.

Unity Pro Application Password

Schneider Electric support needs a number displayed from the Password dialog box reached in following conditions:
1. At open time, select the application and the Password dialog box is displayed.
2. At auto-lock time, the Password dialog box is displayed. If you do not remember the password, select Close. Open the application again and the Password dialog box is displayed. NOTE: When the application is closed without entering a password after an auto-lock, all modifications are lost.

Procedure for resetting the application password:
Step Action
1 Condition: The Password dialog box is displayed.
2 Press SHIFT+F2. Result: A grayed number is displayed in the right side of the Password dialog box.
3 Give this number to Schneider Electric support.
4 Receive the generated password from Schneider Electric support.
NOTE: The password is a temporary password, available as long as the application is not modified.
5 Enter this password.
6 Modify the password (old password = password provided by Schneider Electric support).
7 Click Build → Build Changes.
8 Save the application.