Why don't my new vijeo designer passwords work after I downloaded an application to my HMI
Issue
When the updated Vijeo Designer application containing password and or user name changes is downloaded to the Magelis HMI those changes are not in effect.
Product Line
Vijeo Designer, XBTGT, HMIGTO, Magelis
Environment
Vijeo Designer Runtime
Resolution
After a change is made to any security data (passwords or user names and groups) all runtime data must be deleted before the security change will take effect. During the download of the updated application, a window pops up and the "Delete all runtime data" check box must be selected.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Publicado para: Schneider Electric Mexico
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