Issue:
Vijeo Designer Runtime cannot send emails via SMTP2Go on the Magelis but is successful via simulation
Product Line:
Vijeo Designer, Magelis HMI, XBTGT, XBTGK, XBTGH, HMIGTO, HMIGTU, HMIGK
Resolution:
When the HMI cannot send emails, but simulation works fine, it is likely the network settings on the HMI are incorrect. Ensure that the IP, Subnet Mask, Default Gateway, and DNS server are all set up correctly. Typically you can compare your PC's settings vs the HMI's settings to find the differences (if they are on the same network).
Vijeo Designer Runtime cannot send emails via SMTP2Go on the Magelis but is successful via simulation
Product Line:
Vijeo Designer, Magelis HMI, XBTGT, XBTGK, XBTGH, HMIGTO, HMIGTU, HMIGK
Resolution:
When the HMI cannot send emails, but simulation works fine, it is likely the network settings on the HMI are incorrect. Ensure that the IP, Subnet Mask, Default Gateway, and DNS server are all set up correctly. Typically you can compare your PC's settings vs the HMI's settings to find the differences (if they are on the same network).
Publicado para: Schneider Electric Mexico
¿Necesitas ayuda?
Selector de productos
Encuentra rápida y fácilmente los productos y accesorios adecuados para tus aplicaciones.
Pedir presupuesto
Comienza tu consulta de ventas en línea y un experto se pondrá en contacto contigo.
¿Dónde comprar?
Encuentra fácilmente el distribuidor de Schneider Electric más cercano a ti.
Centro de ayuda
Encuentra recursos de soporte para todas tus necesidades en un solo lugar.
