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How do I bring a Standby CPU online which has mismatched firmware in a Control Expert (formerly Unity Pro) Quantum HSBY application ?

Issue:

How do I bring a Standby CPU online which has mismatched firmware in a Control Expert (formerly Unity Pro) Quantum HSBY application ?


Product Line:

Quantum



Resolution:

You can bring the Standby online by logging into the Primary CPU and setting %SW60 to a value of 22 decimal. After setting %SW60 to 22, power cycle the Standby .
Once the Standby is online, you can return set the value of %SW60 to 6 decimal.

Use this tip as a temporary solution . You do not want to run HSBY for an extended period of time with this bit mask. The purpose of this feature is to allow the user
to update CPU firmware in an HSBY application without having to shut down.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

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