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Uninstalling Unity Pro & going to an older version

Issue:
Uninstalling Unity Pro & going to an older version
Product Line:
Unity Pro
Resolution:
Uninstalling Unity Pro
The following table shows how to uninstall Unity Pro manually:

StepAction
1Click Start - Program - Schneider Electric - SoCollaborative -, Unity Pro - Remove Unity Pro xx (xx refers to Unity Pro package).
2The installation wizard is launched, Unity Pro starts being removed.
3When the uninstallation of Unity Pro is completed, select the installed drivers and click Remove.
When the uninstallation of Unity Pro is completed select, in the same manner, the installed drivers, and DTMs and click Remove.

Replacing Unity Pro with a Former Version
To install a previous version of Unity Pro, the current version must be uninstalled using the Windows control panel as previously described.
In addition, the following directories must be manually removed:
  • Windows 7 (32 bits):
  • C:\Program Files\Common Files\Schneider Electric Shared\Tlb
  • C:\Program Files\Common Files\Schneider Electric Shared\Common
  • C:\Program Files\Common Files\Schneider Electric Shared\SRCSDK
  • C:\Program Files\Common Files\Schneider Electric Shared\SSTA
  • Windows 7 (64 bits):
  • C:\Program Files (x86)\Common Files\Schneider Electric Shared\Tlb
  • C:\Program Files (x86)\Common Files\Schneider Electric Shared\Common
  • C:\Program Files (x86)\Common Files\Schneider Electric Shared\SRCSDK
  • C:\Program Files (x86)\Common Files\Schneider Electric Shared\SSTA

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Mexico

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