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How to factory reset a TM172 HVAC Controller

Issue:

How to factory reset a TM172 HVAC Controller

Product Line:

TM172 HVAC Controller

Resolution:

Connect to the M172 with the HVAC software.

Open the file browser section found under the "commissioning tab" in the HVAC software.

When the file browser opens the FTP connection to the PLC select all the files on the PLC ad delete them.

This process will reset the PLC to be empty with no project and therefore the PLC will be reset like new.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Netherlands

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