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EcoStruxure Process Expert for Aveva System Platform [2023]- How to troubleshoot license issue of remote Engineering Client

This knowledge base explains the user about the license issue of the remote engineering client.

When the user tries to launch engineering client from remote machine, he faces the error as shown below:
Image-1


Its understood that, though the license is installed locally on the remote client machine, it tries to consume the client license from the system server machine. If the user closes the engineering client on system server machine ,then the remote engineering client gets opened without any issue.

To overcome the above issue, on the license manager of system server machine(ex:127.0.0.1), remote engineering client IP address(ex: 192.168.10.128) has to be configured  along with the system server machine IP address

Keep the default server selection as 127.0.0.1, as shown below.



After doing the above change, flexnet licensing service needs to be restarted on system server machine.

This is applicable for all Ecostruxure Process Expert versions.




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