How can we help you today?

Where can I find fault code information for ATV21 and ATV212 drives?

Resolution:

Fault code details for the ATV21 and ATV212 drives are available in their respective programming manuals. These manuals provide complete explanations of fault codes, causes, and recommended troubleshooting steps.

You can download the manuals using the links below:


ATV21 Programming Manual is available for download here: https://www.schneider-electric.com/en/download/document/AAV75193/
ATV212 Programming Manual is available for download here: https://www.schneider-electric.com/en/download/document/S1A53838/

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric New Zealand

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings