PME error "failed to write node info to database because 'The server threw an exception. (Exception from HRESULT - 0x80010105 (RPC_E_SERVERFAULT))'

Issue:
A customer is seeing the following error message within the System Log events.

"failed to write node info to database because 'The server threw an exception. (Exception from HRESULT - 0x80010105 (RPC_E_SERVERFAULT))'. Will retry in 60s.)"

Product Line:

Struxureware Power Monitoring 7.0(SPM)

Power Monitoring Expert 7.2.x

Power Monitoring Expert 8.x

Environment:
Windows server 2008

Windows server 2008 R2

Windows server 2012

Windows server 2012 R2

Cause:
The system has corrupt operating system files.

Resolution:
The system will require either formatting and restoring from back ups or installation on a new machine.

Recommendation

If you are using an older version of PME, consider upgrading to the latest version for improved protocol support and security. For assistance with integration or upgrades, contact Schneider Electric Technical Support at: pmo.support@se.com

Released for: Schneider Electric New Zealand