How can we help you today?

What would cause an INF3 fault on the ATV630 drive after you have updated the MCB firmware from version 1.3 to version 1.5?

Article available in these languages:

  • Spanish

Issue:
INF3 fault cause on the ATV630 drive after you have updated the MCB firmware from version 1.3 to version 1.5.

Product Line:
Altivar ATV630

Environment:
All

Cause:
Firmware was updated and now they are getting an INF3 fault.

Resolution:
If the Main control board had been flashed on a different size drive HP and voltage  and you put the MCB on another drive not matching that HP and voltage it will trigger a INF3 fault.

Fix:  Replace the MCB with a brand new MCB. If you need to flash the main control board make sure its flashed on the same HP and voltage as the drive its going to be used on.

Schneider Electric New Zealand

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings