How can we help you today?

Why I have a popup error message “Operation unsuccessful” when I start the operation PC-to-Controller download with SoMachine-Basic V1.5 SP1 ?

Only with SoMachine-Basic V1.5 SP1, when trying to download an application from PC to M221 controller while the application is protected by a password, we may have a popup error message "Operation unsuccessful" and then another one "could not receive response from controller"  in case the option "Reset memories" is not checked.

In the Commissioning tab, when connected to the M221 PLC, check the download settings and activate the option Reset memories (see attached screenshot) in order to success to download.

Schneider Electric New Zealand

Attachment(s)
ResetMemories.jpg [110.02 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings