Product Line:

Panel Server

Environment:

PAS 600 and PAS800

Resolution:

After any issue is detected  please make sure to collect PAS logs for analysis.

Go to Maintenance tab then click on logs





Then click on “Export all Logs”





This action will download a compressed zip file (example of a zip file name: PAS600L_542021210080_diagnostic_20240820-0919.zip) .Please send this zip file located in the "Download" directory of your computer  to your local technical support team for further investigation

Released for: Schneider Electric New Zealand