How can we help you today?

Easy-UPS Li-ion 1-3kVA - NMC Reports Cell Overvoltage on the Battery Pack

Note: This is only for the Easy-UPS Li-ion 1-3kVA. For the Easy-UPS Li-ion 6kVA please go to this FAQ.

Problem:

The NMC web interface reports a battery pack cell overvoltage.

Battery cell overvoltage

Answer:

To stop this alarm from showing on the NMC, the firmware on the NMC must be upgraded to the latest version and the battery pack firmware must be upgraded. Please see the attachments for the battery pack firmware upgrade process, the required software and the firmware file.

Schneider Electric New Zealand

Attachment(s)
Easy-UPS Li-ion 1-3kVA Battery Firmware.zip [1.33 MB]
Explore more
Product:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Product:
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings