How can we help you today?

How do I perform the initial internal battery connection? | Back UPS PRO RS/NS M2, MS & Gaming UPS (BGM series)

Issue:

The Back UPS PRO RS/NS M2, MS & Gaming UPS (BGM series) does not power on or begin charging when first connected.

Product Line:

Back UPS PRO RS/NS M2, MS & Gaming UPS (BGM series)

Environment

BR1000MS, BN1100M2, BR1350MS, BN1350M2, BN1375M2, BN1500M2, BR1500MS, BGM2200-MSX / All serial

Cause:

When purchasing a UPS from the Back UPS PRO RS/NS M2 ,MS & Gaming UPS (BGM) family, it is necessary to perform the initial connection of the internal battery before operating the unit. If this step is skipped, the UPS will not function properly or begin charging its batteries.

Resolution:

See the procedures:

Connect 1

Connect 2

Please see the link below and the attached video.

Schneider Electric New Zealand

Explore more
Product:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Product:
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings