How can we help you today?

ProWORX 32 returns a 'Runtime 13 type mismatch' error.

Issue
The purpose of this resolution is to provide information about the problem of a 'Runtime 13 type mismatch' error
getting returned when ProWORX 32 is started.

Product Line
ProWORX 32

Environment
Windows 7, Windows 10

Resolution
A Runtime Error 13 can be the result of one of the following four (4) problems.

  • The "layout.acf" file is corrupted. You can try deleting the file. The file can be found under the PROWORX\32 folder.
(The file automatically gets recreated when ProWORX 32 starts.)
  • The "prwx32.ini" is corrupted. You can try deleting the file. The file can be found under the PROWORX\32 folder.
(The file automatically gets recreated when ProWORX 32 starts.).
  • There is a problem with the authorization. You can try to re-authorize the software.
  • The 'comct332.ocx' file has been overwritten with either an unsupported or older version by a third party software
installation (i.e., Rosemount AMS software, Square D SMS software, etc.). ProWORX 32 installs version : 6.00.8450.
An unknown or older version of the 'comct332.ocx' file could cause ProWORX 32 to crash with a Runtime Error 13.


If you also have either the Rosemount 'AMS' software or Square D 'SMS' software installed, it is most likely that
the 'comct332.ocx' is either an unsupported or older version. The problem can be resolved using the following steps;

1.) Open a command prompt window
2.) Change the path to the Windows\System32 directory
3.) Type the following command to unregister the ocx file.

regsvr32 -u comct332.ocx

4) Locate and rename the 'comct332.ocx' file to 'comct332.ocx.old'.

5) Copy the latest version of the '.ocx' file into the windows\system32 directory.

COMCT332.OCX

6.) Open a command prompt window
7.) Change the path to the Windows\System32 directory
8.) Type the following command to register the '.ocx' file.

regsvr32 comct332.ocx

Note: Windows 98 and Windows ME users should be able to locate the 'comct332.ocx' file under the 'Windows\System'
folder.

Schneider Electric Saudi Arabia

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings