Issue:
Symptoms are only present in ION Setup. When editing some Demand, Energy, or Waveform parameters, the following error message occurs:
Missing list of registers. Recommend that you edit the register list.
Product Line:
ION Setup
ION8000 series
ION8300
ION8400
ION8500
Cause:
In the “FAC1 Template” setup register, V2.6.0.0.7 was misspelled as v2.6.0.0.7 by the template designer. This change in the case of ‘V” was enough to cause ION Setup to not recognize the template properly.
Resolution:
Download a new template
Workaround:
- Go into advanced mode of ION Setup.
- Go to the Factory Module.
- Find “FAC1 Template” on the setup registers tab.
- Click Edit
- Change the small 'v' to an uppercase 'V'
- Select OK to save change
Released for: Schneider Electric Saudi Arabia
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