{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
Video: How to add a ModemGate site to ION Setup

Issue
A ModemGate site needs to be added as a new site in ION Setup to facilitate communication with modem connected devices.

Product Line
ION Setup 3.0,3.2

Environment
ION Setup

Resolution
1. Open ION Setup in Power User Mode (leave "Single ION device configuration mode" unchecked).
- Right-click>>Insert Item...>>Site and click OK to add a new site
- Choose the Comm Link as Modem and enter the phone number, then click the "Modem configuration..." button
- Select the port settings, then click the "Modem Profile" button to access the Modem Profile Selection Wizard. This will guide you through a series of configuration screens to set up your local and remote modem

IOn Setup configuration screens

2. Add each device on the serial loop to the ModemGate site you created.
- Right click the new site you added and select Insert Item...
- Select Device and click OK.
- Configure the new device, and then click OK.

The Network Viewer should resemble the image below:

ION Setup Network view

ModemGate Checklist:
- Confirm that the gateway meter's phone number is correct
- Confirm that the gateway meter's appropriate COM port is used for the gateway and ensure the protocol is set to ModemGate
- Confirm the baud rate and unit ID settings for each serial device

The video below depicts how to configure a ModemGate site using the ION Setup software.

Schneider Electric Saudi Arabia

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: