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Where can I find the Q2C or Order number for an S-Flex drive?
Issue:
Need to identify the Factory Order, or Quote to Cash number for an enclosed S-Flex drive.

Product Line:
ATV212, S-Flex, Sflex

Environment:
All models

Cause:
To determine warranty status or check the Bill of Materials for spare parts.

Resolution:
One the back of the S-Flex enclosure door of the is the nameplate.  On the lower left is a box labeled FO Number/Q2C Code.  This should show an 11 digit number (order number).  If the box is blank, or shows "Warehouse" the unit was a stock item.  For stock/warehouse drives, we would need to check the serial number directly on the drive itself.

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S-Flex nameplate.jpg [186.48 KB]
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