Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Why would the ATV Altivar drive reset back to a factory default when you plug in the CANopen network cable?

Issue:
Altivar drives are resetting back to a factory default when you plug in the CANopen network cable.

Product Line:
Altivar ATV31, ATV312, ATV61, ATV71, ATV32

Environment:
All with CANopen network

Cause:
The drive configuration is reset back to factory default.

Resolution:
1.) Verify that the PLC is not communicating to the command word CMI address 8504.  Setting Bit 0 to 1 will reset the drive back to a factory default.
2.) Verify that the Bootup Procedure Configuration in the PLC does not have "Restore all parameters" selected. Make sure this is NOT selected.

Schneider Electric Saudi Arabia

Attachment(s)
ATV32_cnM340_01.pdf [117.57 KB]
Canopen h507694_0.pdf [41.98 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings