Issue
The following error message appears when opening any component of PME (Management Console, Vista, Designer, Web)


A valid software license could not be found.
Possible causes:
* No valid license is installed
* System error

Note: While message may not be exact, similar messages could be observed in different versions.


Product Line
Power Monitoring Expert

Environment
Software license

Cause
Some services responsible for the the licensing and activation of the software may have stopped.

Resolution
To resolve the issue, start/restart the following two services:

• FlexNet Licensing Service
• lmadminSchneider

If the error message persists after restarting the services listed above, refer to the StruxureWare Power Monitoring Expert Licensing Guide (attached) or contact your support representative for further assistance.

Released for:Schneider Electric Saudi Arabia