{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.

Search FAQs

ION_Network Database upgrade fails with error FOREIGN KEY constraint "FK_SRC_Source_SRC_Namespace" conflict

Issue
User is unable to upgrade the SPM 7.0 database to PME 7.2

Product
StruxureWare Power monitoring 7.0
Power Monitoring Expert 7.2

Environment
Upgrading SPM 7.0.1 to PME 7.2 fails.
The file C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\diagnostic\ION_Network.log contains the following error

Msg 547, Level 16, State 1, Server
<Server Name>\ION, Line 308
The MERGE statement conflicted with the FOREIGN KEY constraint "FK_SRC_Source_SRC_Namespace". The conflict occurred in database "ION_Network", table "dbo.SRC_Namespace", column 'NamespaceID'.

Cause
In the ION_Network database the tables SRC_Namespace does not have an entry for the IONEnterprise namespace with an ID of 1.

Resolution
*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.*

1. Open SQL Server Management Studio
2. Connect to the SPM/PME SQL instance with a user that can edit the ION_Network database
3. Start a new query  and execute the following command against the ION_Network Database to reseed the table
DBCC CHECKIDENT('ION_Network.dbo.SRC_Namespace', RESEED, 0)
4. Expand SQL instance -> Databases->ION_Network->Tables
5. Right click on SRC_Namespace and select edit top 200 rows
6. Change the 'IONEnterprise' to 'IONEnterprises'
7. In a new row, add IONEneteprise - you don't have to add the ID. It will automatically go to 1 because of the reseeding above
8. Execute the following command
UPDATE SRC_Source SET NamespaceID = 1 WHERE NamespaceID = 2
9. Delete the row from SRC_Namespace with ID 2
10. Re-run the installer to upgrade the ION_Network Database.

Schneider Electric Saudi Arabia

Explore more
Range:
EcoStruxureâ„¢ Power Monitoring Expert 8.2
Explore more
Range:
EcoStruxureâ„¢ Power Monitoring Expert 8.2
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.