I have set the variables to be retentive but how come the HMISTO does not retain the values on power cycle?

Q: I have set the variables to be retentive but how come the HMISTO does not retain the values on power cycle?

Issue : I have set the variables to be retentive but how come the HMISTO does not retain the values on power cycle? Product Line : Magelis, HMISTO501, HMISTO511, HMISTO512 Resolution : The HMISTO series only retains the value at every hr interval. This is a hardware limitation and there is no work around for this. If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team. If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com) Released for: Schneider Electric Saudi Arabia

Question

Accepted Answer

Issue:
I have set the variables to be retentive but how come the HMISTO does not retain the values on power cycle?

Product Line:
Magelis, HMISTO501, HMISTO511, HMISTO512

Resolution:
The HMISTO series only retains the value at every hr interval. This is a hardware limitation and there is no work around for this.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

I have set the variables to be retentive but how come the HMISTO does not retain the values on power cycle?

Released for: Schneider Electric Saudi Arabia

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