Issue:
Customer has a PME license that is listed as an upgrade license in the description. They are concerned that since this is a side-by-side upgrade where they are moving PME to a new server, this license might not work.
Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.x
Environment:
Power Monitoring Expert Licensing
Cause:
There are several PME licenses that get listed in an Entitlement Certificate which has the term "upgrade" in its description. When performing a side-by-side upgrade, PME is installed from scratch, and this can cause confusion to the end user licensing the product.
Resolution:
The Upgrade license is good for both in-place and side-by-side upgrades. The Upgrade option only affects pricing.
If the system was upgraded from PME7.2.x, PME8.x and PME9.x and the server crashed, you will have to call the (SRC) Software
Registration Center to return the PME7.2.x, PME8.x and PME9.x activation IDs in order to use it on a fresh PME 8.x install.
This procedure applies to both in-place upgrade and site to side upgrade.
Customer has a PME license that is listed as an upgrade license in the description. They are concerned that since this is a side-by-side upgrade where they are moving PME to a new server, this license might not work.
Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.x
Environment:
Power Monitoring Expert Licensing
Cause:
There are several PME licenses that get listed in an Entitlement Certificate which has the term "upgrade" in its description. When performing a side-by-side upgrade, PME is installed from scratch, and this can cause confusion to the end user licensing the product.
Resolution:
The Upgrade license is good for both in-place and side-by-side upgrades. The Upgrade option only affects pricing.
If the system was upgraded from PME7.2.x, PME8.x and PME9.x and the server crashed, you will have to call the (SRC) Software
Registration Center to return the PME7.2.x, PME8.x and PME9.x activation IDs in order to use it on a fresh PME 8.x install.
This procedure applies to both in-place upgrade and site to side upgrade.
Released for: Schneider Electric Saudi Arabia
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
