Issue:
CONE fault code on an ATS22 softstart
Product Line:
ATS22, Altistart 22
Environment:
All
Cause:
N/A
Resolution:
This is caused by a loss of communication on the RJ45 port.
If there is an external keypad used, please make sure that the cable is connected to the RJ45 port on the softstart. Check for issues on cable.
“If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Saudi Arabia
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