Issue
This resolution provides an explanation on what could cause the Schneider Electric Software Update to fail when
trying to connect to the server to either check on updates or download updates for the Unity programming software..
Prouct Line
SESU
Environment
Windows 10
Resolution
If the Proxy Server settings is enabled in the Internet Explorer communications option page, it will prevent the Schneider
Electric Software Update tool from accessing the server. This will result in the error message 'Can't get to the Schneider
Electric server' to be returned.
To resolve the issue, disable the proxy setting.
This resolution provides an explanation on what could cause the Schneider Electric Software Update to fail when
trying to connect to the server to either check on updates or download updates for the Unity programming software..
Prouct Line
SESU
Environment
Windows 10
Resolution
If the Proxy Server settings is enabled in the Internet Explorer communications option page, it will prevent the Schneider
Electric Software Update tool from accessing the server. This will result in the error message 'Can't get to the Schneider
Electric server' to be returned.
To resolve the issue, disable the proxy setting.
Released for: Schneider Electric Saudi Arabia
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