How can we help you today?

How to set up PME and PSE licensing when both softwares are installed on the same machine

Issue
Customer might get an error "Software Protection error" even if the licenses show as permanent in the Floating License Manager.



Product line
PME 8.x(Power Monitoring Expert)
PSE 8.x (Powerlogic Scada)



Environment
Licensing software



Cause
Port Configuration needs to be reconfigured in order to get both softwares to recognize the licenses



Resolution
In terms of licensing, it should not matter which software is installed first.
1. Setting the Vendor Daemon port to 27010.
- Login to the Flex Net Publisher with admin/admin (http://localhost:8090).
- Navigate to the Vendor Daemon Configuration tab and click the "Administer" link

NOTE: If the Administer link does not work in Internet Explorer, you may need to run IE in compatibility mode. In IE10, hit F12, set the Browser Mode to "Internet Explorer 10 Compatibility View". Chrome works as well.

- Set the Vendor Daemon Port to 27010 and Save

Image1



2. In the License Manager, set the Server Port to 27010

Image 2



3. In PME, check the Management Console About box to confirm the licenses are recognized properly.

Reference

How to manually detach an ION Databases using SQL CMD commands in the command prompt: https://www.se.com/my/en/faqs/FAQ000281738/

Recommendation

If you are using an older version of PME, consider upgrading to the latest version for improved protocol support and security. For assistance with integration or upgrades, contact Schneider Electric Technical Support at: pmo.support@se.com

Support information

Schneider Electric Saudi Arabia

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings