How can we help you today?

Why can I only use the XBTZ9780 cable (COM1 RS485) with the HMIG3U and not the HMIG5U for the Unitelway protocol?

Issue:
XBTZ9780 cannot be used with the HMIG5U

Product Line:
HMIG3U, HMIG5U, HMIG5U2, HMIG5U21, HMIG5U22

Resolution:
Uni-Telway communication has a stricter requirement about timing sequence that requires a specific hardware time that only the HMIG3U and other non-Windows based Magelis HMIs) possess. Due to the lack of such a hardware timer in the Windows based HMIs, such as the HMIG5U, the Uni-Telway protocol is only able to communicate over RS232 only for this model.

Schneider Electric Saudi Arabia

Attachment(s)
UnitelwayRS485_XBTZ9780cable.jpg [38.51 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings