How can we help you today?

VJD 6.2 license error with code 0X0000001E

1. Issue
For one customer, an error occurred in the VJD 6.2 license subsystem. the customer installed VJD V6.2, registered it and after the SP8 installation, he gets this error: See attached picture.
2. Environment
Vijeo Designer V6.2 SP8
3. Resolution
The license subsystem means that the license is corrupted. The resolution is to properly uninstall VJD, clean registers and delete the LC9xxxxxx.ocx file. ( c: \ Windows \ LC9GCN9J.ocx ).Then install VJD with proper license.


Schneider Electric Saudi Arabia

Attachment(s)
error1.png [36.67 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings