Issue:
Using a Google email account to send PME reports fails, returning an error from Google SMTP server.

Environment:
Power Monitoring Expert 8.2
Power Monitoring Expert 9.0
Power Monitoring Expert 2020

Resolution:
Google uses additional authentication to verify your identity and disallow untrusted applications for login. Please proceed with the following steps in order to have Gmail successfully server as a SMTP server for PME reports:

Step 1: Setting Reports Configuration:



Step 2: Apply those previous same settings into PME web applications inside Notification Settings.

Step 3: Setup your Gmail account as follow:

Note: The following steps can make your gmail account less secure, so its recommended to apply the below on a new gmail account or a throwaway account

1- You have to disable 2-step verification in your gmail account.
2- Enable less secure app access in your gmail account. ( https://myaccount.google.com/lesssecureapps )
3- Enable login from different time zones / IPs for your account. ( https://g.co/allowaccess )
4- After the above, login to your gmail account through a browser in the PME server machine.
5- You'll probably receive an email that your email was used to sign in from a new machine, you have to allow gmail to be accessed from this machine.

Step 4: Now we need to test PME subscription:

• Open Web Applications
• Open Reports tab
• Right click any report
• Subscribe
• Pick any subscription name and email subject.
• Select Recipients
• Manual Entry
• Type the email you want to receive the report at, then click Add and Ok
• Select any schedule
• Click Test Now

Released for: Schneider Electric Saudi Arabia