How can we help you today?

Why can't I downgrade the BMENOC0301 or BMENOC0311?

This is due to a new NAND Flash hardware component introduced in Product Version (PV) 27 and greater.

If you have a BMENOC0301 or BMENOC0311 that is PV27 or greater, the lowest acceptable firmware level is v2.19.The downgrade procedure will fail if you attempt to downgrade the firmware below v2.19 with a PV27 or greater.

For more information on BMENOC0301 and BMENOC0311, please visit SE.com.

Schneider Electric Saudi Arabia

Explore more
Product:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Product:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings