Issue
Customer found that the I/O keys (CB control key) on P1 relay front panel doesn’t work .
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Product Line
Power logic P1
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Environment
2.E.22 or newer
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Root Cause
From the version history in P1 manual, we can see that in 2.E.22 firmware, our R&D team “add enable soft-switch of the keys O/I on front-panel in menu;” and the default value is “disable”, it means when this “control keys mode” setting is “disable”, the I/O key on front panel is not working, we need to modify the “control keys mode” setting to “No confirm” or “with confirm” to use the I/O key.
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Solution
Modify the “control keys mode” setting to “No confirm” or “with confirm” to use the I/O key on front panel.
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Released for: Schneider Electric Saudi Arabia
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