1.   Issue :

Unable to start up Control Expert V15.3 as the login dialog box will not disappear despite entering the correct username and password

2.   Product Line :

Control Expert 15.3

3.   Environment

All supported Windows OS

4.   Resolution

Run Windows Computer Management (Win+R then type 'compmgmt.msc') as a user with Administrator rights.  Navigate to ‘System Tools’ -> ‘Local Users and Groups’-> 'Users   ->‘SecurityAdmin’, then ensure that the 'Password never expires'  checkbox is checked.“

Released for: Schneider Electric Singapore