How can I solve a dialog requesting with username and password when launching Control Expert ？ | Schneider Electric Singapore

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FAQ000258768

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How can I solve a dialog requesting with username and password when launching Control Expert ？

1. Issue :

Unable to start up Control Expert V15.3 as the login dialog box will not disappear despite entering the correct username and password

2. Product Line :

Control Expert 15.3

3. Environment

All supported Windows OS

4. Resolution

Run Windows Computer Management (Win+R then type 'compmgmt.msc') as a user with Administrator rights. Navigate to ‘System Tools’ -> ‘Local Users and Groups’-> 'Users ->‘SecurityAdmin’, then ensure that the 'Password never expires' checkbox is checked.“

Released for: Schneider Electric Singapore

Published on:24/07/2023Last Modified on:22/11/2023

Range:

EcoStruxure™ Control Expert

Range:

EcoStruxure™ Control Expert