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Welcome to the Schneider Electric Website

Welcome to our website.

How do I update my Smart-UPS firmware using the command line interface of...

Issue: Because the Firmware Upgrade Wizard is the most universal and preferred method of updating, we recommend using the APC Firmware Upgrade Wizard whenever possible. The APC Firmware Upgrade...

Power Monitoring Expert / Power Scada Expert - Setup detects a pending...

Issue The setup detects a pending reboot when an attempt is made to install a new service release in Power Scada Expert or Power Monitoring Expert following a reboot. Error message: "Check for...

What is the calculation for heat dissipation in BTU/HR?

Issue: How to calculate the heat dissipation in BTU per hour Product Line: All Schneider product lines Cause: The calculation to determine the BTU for adding a piece of equipment to a cabinet to...

What is the difference between ONAN and KNAN transformer in Oil...

The designation of cooling types of the oil distribution transformers depend on the fire point of the oil being used in the transformer. Mineral oils are symbolized with "O" since their...

How do you produce a hash value for a file?

Issue: My company wants to conform to NERC requirements. How do you produce a hash value for a file? Product Line: All Scheider devices and software Environment: Windows 7, 10 Resolution: Navigate to...

Does Schneider Electric have Bi-directional Power meter?

Yes, our PM2000, PM5000, PM8000 and ION9000 series meters have bi-directional energy measurement feature i.e it will give energy import/delivered and energy export/received. Positive real power P(+)...

PowerLogic PM5000 Series (PM5100, PM5300, PM5500) Modbus Register List

Issue Register list for Modbus communication Product Line PM5110, PM5330, PM5340, PM5560, and PM5563 Environment Power Meter Communications Modbus Register List Cause PM5000 series register list is...

How is an Analog Output Assignment setup on the Altivar Process Drive?

Issue : Setting up AQ1, AQ2, and AQ3 on the Altivar Process Drive. Product Line : Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980) Environment : Altivar Process...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge

What is the selection criterion of Circuit Breakers for the Capacitor bank...

The selection should be done after derating the Circuit Breaker taking into consideration voltage variation and capacitors tolerances that could increase nominal current up to 1.5In. The Derating...