Issue
In Designer the user is unable to open/edit any modules and inputs/outputs are grayed out.
Product Line
Power Monitoring Expert 7.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Environment
Designer
Cause
Toolbox must be enabled and the PME user's account must have an access level of Supervisor.
Resolution 1
In Designer, go to Options > Show Toolbox
Resolution 2
If the Show Toolbox option is grayed out, ensure the user logging into Designer has an access level of Supervisor. This can be found in the PME Web Applications > Settings > Users > User Manager (also requires a Supervisor level account to view).
In Designer the user is unable to open/edit any modules and inputs/outputs are grayed out.
Product Line
Power Monitoring Expert 7.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Environment
Designer
Cause
Toolbox must be enabled and the PME user's account must have an access level of Supervisor.
Resolution 1
In Designer, go to Options > Show Toolbox
Resolution 2
If the Show Toolbox option is grayed out, ensure the user logging into Designer has an access level of Supervisor. This can be found in the PME Web Applications > Settings > Users > User Manager (also requires a Supervisor level account to view).
Released for: Schneider Electric Singapore
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